Not satisfied with your purchase from nailaidworks.com?
You may return your order for a refund within 60 days from the date of invoice.
Place the e-mail confirmation or the invoice (enclosed in your original order) inside the return package.
Returns should be addressed to:
13345 NE 17th Avenue
North Miami, FL 33181
To ensure prompt delivery, please send your return via UPS, FedEx, or US Post Office with Delivery Confirmation. We are not responsible for return packages that are lost in transit. We do not pay for shipping on returns.
Within 7 days after the return has been received, please check your credit card statement for a refund from ANISE COSMETICS/NAIL-AID. Flat rate shipping fee of $4.90 is not refundable.
Shipping Rates and Policies
Since most NAIL-AID items are considered Hazardous Materials (including all aerosol items, nail polish and, nail treatments), the U.S. Department of Transportation (USDOT) requires ground-only shipment for these items due to air shipment restrictions and regulations. All orders must be shipped via Standard Ground Shipping and we are unable to ship via UPS Air. All orders containing Hazardous Materials can only be shipped to addresses within the Continental U.S. and cannot be shipped to Alaska, Hawaii, U.S. Territories or APO/ FPO addresses. At this time nailaidworks.com does not ship to international addresses.
FREE Shipping Promotions
- Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard Ground Shipping service only.
- FREE shipping is available in the Continental U.S. only, and excludes Alaska, Hawaii and APO/FPO addresses.
Standard Ground Shipping
Our Standard Shipping combines the capabilities of UPS and USPS, delivering packages to you more efficiently. UPS will deliver your package to your local post office, where your postal carrier will make the final delivery to your door or mailbox. This allows packages to arrive on Saturday as well as any other business day. Tracking is still available through UPS and will indicate the estimated delivery date.
NAIL-AID Processing Time
Orders are typically processed for shipment in 2 to 3 business days.
nailaidworks.com makes every effort to ensure that all of the merchandise we feature is in stock. However, resulting from promotions and exclusive new collection launches, products may be temporarily “sold out”. We apologize for any inconvenience and always know we are working non-stop to try to meet demand at all times.
Nail-Aid Special Discount and Promotion Exclusions and Restrictions Redeeming Coupons - nailaidworks.com
Redeem your discount by simply entering the special Discount Code in the space provided for each item to which the discount code applies and click APPLY CODE. The applicable special discount or promotion will appear in the Shopping Bag.
Please note that the special Discount Code is only applicable to certain items and not all items in your shopping bag.
Anise Cosmetics and NAIL-AID are dedicated to bringing you the very best shopping experience from start to finish! If you're not completely satisfied with a product for any reason, just return the product to us for a full refund.
You may return your order for a refund within 60 days from the date of invoice. Return shipping charges are the responsibility of the purchaser. Our flat rate shipping fee of $4.90 is not refundable.
Returning your nailaidworks.com order:
- Please place a copy of your e-mail confirmation or the invoice (enclosed in your original order) inside your return package.
- Place the return mailing label outside your returns shipping package. The return mailing label is included in your shipping package.
- Mail your return using a traceable ground shipping method. We recommend UPS or the U.S. Postal Service with Delivery Confirmation. We are not responsible for the returned packages that are lost in transit. We do not pay for shipping on returns.
Return packages should be addressed to:
Nail-Aid Works Returns Center
13345 NE 17th Avenue
North Miami, FL 33181
For products returned we will notify you via email when we have processed your order and issued a refund.
Returns processing time
Please allow us 30 business days for receiving and processing your online order return.
Credit will appear on your account within 7-10 days after we processed your return. Credit will appear on your statement within two billing periods depending on your billing cycle. The credit will be from ANISE COSMETICS/NAIL-AID.